Job Description
Join our dynamic team in sunny San Diego with immediate hire and comprehensive paid training! No experience necessary – we'll equip you with all the skills needed to succeed in this customer-facing role. Enjoy competitive pay, full benefits, and a supportive environment where your growth is our priority. Start your career today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure service excellence
- Meet performance metrics including call quality and resolution times
- Participate in ongoing training sessions to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to learn
- Must pass background check and drug screening
- Authorization to work in the US required