Job Description
Join Our Team in Jacksonville, FL Today!
We are looking for motivated individuals to join our growing team as a Customer Service Representative. This is an immediate hire position designed for those ready to start their career without prior experience.
We believe in nurturing talent and provide comprehensive on-the-job training to ensure your success. If you have a positive attitude and a willingness to learn, we want to hear from you!
Why Apply?
- Immediate start available.
- No prior experience required.
- Competitive hourly pay ($15 - $18).
- Full-time hours with benefits.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a friendly and professional tone.
- Resolve customer issues efficiently and accurately using our support systems.
- Process orders and returns while ensuring data entry accuracy.
- Build rapport with customers to ensure high satisfaction and retention.
- Document customer interactions in the CRM database.
- Collaborate with team leads to improve service protocols.
Qualifications
- High School Diploma or GED required.
- Excellent verbal communication skills with a clear and professional speaking voice.
- Basic computer proficiency (typing, navigating browsers, Microsoft Office).
- Strong problem-solving skills and ability to think on your feet.
- Reliable internet connection and device if working remotely.
- Ability to work flexible shifts including weekends and holidays.