Job Description
Join our award-winning team as a Customer Service Specialist and kickstart your career with comprehensive paid training! At El Paso Growth Solutions, we're committed to developing local talent through our industry-leading onboarding program. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. No prior experience required – we'll teach you everything you need to succeed!
What We Offer:
- 4-week paid training program ($16/hour during training)
- Full-time schedule with consistent day shifts
- Health, dental, and vision insurance
- 401(k) with company match
- Weekly pay and paid time off
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Update customer records in CRM systems
- Meet monthly performance metrics for quality and efficiency
- Collaborate with team members to improve service processes
- Participate in ongoing skill development sessions
- Represent the company brand with integrity and enthusiasm
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Ability to work in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Gateway Blvd location
- Must pass background check and drug screen