Job Description
Launch your career with Fort Worth Growth Partners! We're seeking motivated individuals for our full-time Customer Service Specialist role – perfect for recent graduates or career changers. No experience required – we provide comprehensive training and mentorship to help you thrive. Enjoy competitive pay, benefits package, and a supportive team environment in Fort Worth's thriving business district. Join us in delivering exceptional service while building valuable skills for long-term growth.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve service issues efficiently
- Support sales initiatives through product knowledge and upselling
- Contribute to team performance goals and customer satisfaction metrics
- Participate in ongoing training to develop technical and soft skills
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Ability to learn quickly with minimal supervision
- Basic computer proficiency (MS Office suite)
- Positive attitude and willingness to help others
- Reliable transportation and punctuality
- Passion for customer service excellence