Job Description
Join our dynamic team in Philadelphia as a Full-Time Customer Service Specialist! We're seeking motivated individuals with no prior experience to deliver exceptional support to our growing client base. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to start in a thriving industry.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical and billing issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Valid work authorization in the US