Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive an immediate $1,500 sign-on bonus! We're seeking a polished professional to serve as the first point of contact for our patients in Toledo, OH. This role combines exceptional customer service with administrative excellence in a state-of-the-art medical facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions are valued.
Why Choose Us? • Industry-leading training program • Career advancement opportunities • Modern facility with cutting-edge technology • Health, dental, and vision insurance • Paid time off and retirement plans • $1,500 sign-on bonus (paid after 90 days)
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Handle multi-line phone system and route calls appropriately
- Schedule appointments and maintain accurate calendar systems
- Process insurance verification and collect co-pays
- Maintain secure patient records in compliance with HIPAA
- Coordinate with clinical staff for seamless patient flow
- Assist with basic administrative tasks (faxing, filing, data entry)
- Represent the company with professionalism in all interactions
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or front desk experience
- Proficiency with Microsoft Office Suite and scheduling software
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred
- Positive attitude with problem-solving mindset