Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Harborview Medical Center! We're offering a competitive $2,500 sign-on bonus for qualified candidates who start before July 31, 2024. As the first point of contact for patients, you'll create exceptional experiences while managing administrative operations in our fast-paced Newark facility.
Our modern facility offers a collaborative environment, comprehensive benefits package, and opportunities for growth. Enjoy Newark's vibrant culture while making a meaningful impact in our community. Apply today and start your rewarding career in healthcare administration!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain electronic health records (EHR)
- Process insurance verification and collect co-pays
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain clean and organized reception area
- Assist with administrative tasks including filing and correspondence
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in customer service or reception role
- Proficiency with Microsoft Office and EHR systems (Epic a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Basic medical terminology knowledge
- Must pass background check and drug screening