Job Description
Join our award-winning team as a Front Desk Receptionist with comprehensive paid training! Premier Healthcare Solutions is seeking a friendly, professional individual to be the first point of contact for our patients and visitors. No prior experience required – we provide full training on our systems, protocols, and customer service excellence. Enjoy a supportive environment where your career growth is prioritized through ongoing development opportunities and clear advancement paths.
Responsibilities
- Manage patient check-in/out procedures efficiently using our electronic health record system
- Answer multi-line phone calls with exceptional professionalism and route inquiries appropriately
- Schedule appointments and coordinate with clinical staff to ensure smooth patient flow
- Maintain organized reception area and manage office supplies inventory
- Assist with insurance verification and basic billing inquiries
- Uphold strict HIPAA compliance and confidentiality standards
- Collaborate with healthcare team to resolve patient concerns promptly
Qualifications
- High school diploma or equivalent (college degree preferred)
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficient in basic computer applications (MS Office Suite)
- Ability to multitask in a fast-paced healthcare environment
- Positive attitude and commitment to patient-centered care
- Willingness to complete paid training program (4 weeks)
- Valid driver's license and reliable transportation