Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with comprehensive paid training! We're seeking a dedicated professional to be the first point of contact for patients and visitors at our state-of-the-art Cincinnati facility. No prior medical experience required – we provide all necessary training to ensure your success in this vital role. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your career can thrive.
What We Offer:
- Full paid training program covering medical terminology, scheduling systems, and patient protocols
- Competitive hourly wage with performance-based raises
- Health, dental, and vision insurance after 90 days
- Paid time off and holiday schedule
- Tuition reimbursement for career advancement
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Answer multi-line phone systems and route inquiries appropriately
- Schedule appointments and maintain accurate electronic health records
- Collect co-pays and verify insurance information
- Assist with medical forms completion and documentation
- Coordinate with clinical staff for patient flow management
- Maintain clean and organized reception area
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation with excellent communication skills
- Proficiency with basic computer applications (MS Office Suite)
- Ability to multitask in a fast-paced environment
- Professional demeanor and positive attitude
- Detail-oriented with strong organizational skills
- Willingness to complete paid training program (4 weeks)