Job Description
We are looking for a dedicated and professional Front Desk Receptionist to join our team at Anaheim Medical Center. If you are seeking a stable role with a weekly pay schedule and a positive work environment, we want to hear from you.
As the first point of contact for our patients and visitors, you will play a crucial role in creating a welcoming atmosphere. We offer competitive pay, comprehensive benefits, and opportunities for career growth within our organization.
Responsibilities
- Front Line Support: Greet all visitors and patients with a warm, professional demeanor, ensuring they feel welcomed immediately.
- Phone Management: Answer incoming calls professionally, screen them appropriately, and take detailed messages or route calls to the correct department.
- Administrative Tasks: Manage incoming and outgoing mail, handle data entry, and maintain accurate filing systems for patient records.
- Check-In Process: Assist in the check-in process for patients, verifying insurance information and updating patient demographics in the system.
- General Office Duties: Maintain the cleanliness and organization of the front desk area, restock supplies, and schedule appointments as directed.
- Issue Resolution: Address any questions or concerns from visitors promptly and escalate complex issues to the appropriate manager.
Qualifications
- Experience: Previous experience as a receptionist, administrative assistant, or in a customer service role is preferred.
- Education: High school diploma or GED is required.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Communication: Excellent verbal and written communication skills with a professional phone manner.
- Appearance: Professional appearance and demeanor at all times.
- Reliability: Ability to work full-time hours with a strong focus on attendance and punctuality.
- Adaptability: Willingness to learn new software systems and adapt to changing office procedures.