Job Description
Are you a warm, organized, and professional individual looking for a rewarding opportunity in Milwaukee? Apex Medical Group is urgently hiring a dedicated Front Desk Receptionist to join our high-performing team. As the first point of contact for our patients and clients, you will play a crucial role in ensuring our operations run smoothly while providing exceptional customer service.
We offer a competitive benefits package, including health insurance, paid time off, and a supportive work environment. If you are ready to advance your career in a dynamic healthcare setting, we want to hear from you immediately!
Responsibilities
- Greet patients, clients, and visitors warmly and professionally, directing them to the appropriate department or staff member.
- Manage incoming calls with a friendly and helpful tone, transferring messages or taking accurate details.
- Handle front desk administrative tasks, including scheduling appointments, verifying insurance information, and processing check-ins.
- Maintain the cleanliness and organization of the reception area and waiting rooms.
- Process payments and handle confidential paperwork with the highest level of discretion.
- Assist in inventory management for office supplies and patient amenities.
- Collaborate with medical staff to ensure seamless patient flow.
Qualifications
- High school diploma or GED required; post-secondary education in healthcare administration is a plus.
- Previous experience as a Front Desk Receptionist or in a similar administrative role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal skills with a focus on customer service and empathy.
- Ability to multitask efficiently in a fast-paced environment.
- Basic knowledge of medical terminology is highly preferred.