Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Desert Bloom Medical Center! We're offering an exclusive $1,000 sign-on bonus for qualified candidates who start before August 31st. As the first point of contact for our patients, you'll create exceptional experiences while managing administrative operations in our state-of-the-art facility. Enjoy competitive benefits, professional growth opportunities, and a supportive work environment in sunny Tucson!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate multi-specialty appointment scheduling across 15+ departments
- Maintain accurate patient records in Epic EHR system
- Handle incoming calls and triage to appropriate medical staff
- Process insurance verifications and billing documentation
- Manage office supplies inventory and vendor relationships
- Support patient education initiatives for wellness programs
Qualifications
- Minimum 2 years' front desk/reception experience in healthcare setting
- Proficiency in Epic EHR and Microsoft Office Suite
- Bilingual (English/Spanish) certification preferred
- Exceptional multitasking and conflict resolution skills
- Valid Arizona driver's license and reliable transportation
- Ability to work flexible shifts including weekends
- HIPAA compliance training certification