Job Description
Are you an organized and friendly professional ready to make a difference? Apex Medical Center is seeking a dedicated Front Desk Receptionist to join our dynamic team in Louisville, KY. We pride ourselves on providing top-tier patient care and are looking for someone who embodies our core values of excellence and compassion.
As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment. In return for your hard work, we offer a competitive salary and a generous Sign-On Bonus for new hires!
About the Role
We are looking for a reliable individual who can handle a fast-paced environment while maintaining a high level of professionalism. Your role will be vital in streamlining our operations and ensuring our patients receive the best service from the moment they walk through the door.
Responsibilities
- Manage the front desk operations, ensuring a professional and welcoming atmosphere for all visitors.
- Answer, screen, and forward incoming calls, and manage the switchboard with accuracy.
- Register new patients, update records, and verify insurance information efficiently.
- Schedule and confirm appointments using practice management software.
- Handle incoming and outgoing mail, faxes, and deliveries promptly.
- Assist with light administrative tasks, including data entry and filing.
- Provide exceptional customer service to patients and visitors at all times.
Qualifications
- High School Diploma or GED required.
- Minimum of 1-2 years of experience in a front desk or administrative role preferred.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Professional appearance and demeanor.