Job Description
We are looking for a professional, welcoming, and highly organized Front Desk Receptionist to join the Apex Medical Center team in Chandler, AZ. In this role, you will be the face of our organization, ensuring our patients and visitors feel valued from the moment they walk through the door.
Our practice offers a remote-friendly work environment, allowing for a healthy work-life balance while maintaining high standards of patient care. If you are a detail-oriented professional with excellent communication skills, we want to hear from you.
Why Join Us?
- Competitive hourly rate ($16.00 - $19.00)
- Hybrid/Remote-friendly schedule options
- Health, Dental, and Vision Insurance
- Professional development opportunities
Apply today to start your journey with Apex Medical Center!
Responsibilities
- Professional Greeting: Welcome visitors and patients with a warm, professional demeanor and manage the front desk check-in process efficiently.
- Communication Management: Answer incoming calls, screen inquiries, and route messages to the appropriate staff members promptly.
- Administrative Support: Manage incoming and outgoing mail, package deliveries, and maintain a tidy and organized reception area.
- Scheduling: Assist with appointment scheduling, patient reminders, and coordinate with clinical staff to ensure smooth operations.
- Customer Service: Address patient inquiries and resolve issues with patience and empathy, ensuring high patient satisfaction scores.
- Data Entry: Maintain accurate records of patient demographics and insurance information in our management systems.
Qualifications
- Experience: Previous experience as a receptionist, front desk coordinator, or in a customer service role (1-2 years preferred).
- Communication Skills: Exceptional verbal and written communication skills with a focus on professionalism.
- Technical Proficiency: Comfortable using computer systems, practice management software (e.g., Epic, AthenaHealth), and Microsoft Office Suite.
- Organization: Strong organizational skills with the ability to multitask in a fast-paced environment.
- Reliability: Punctual, dependable, and able to work flexible hours, including occasional evenings or weekends.
- Education: High school diploma or GED required.