Job Description
Join our dynamic team as a Front Desk Receptionist at MetroTech Solutions, where innovation meets exceptional customer service. This remote-friendly position offers the perfect blend of in-person presence and flexible work arrangements. You'll be the face of our Jersey City office, managing first impressions while supporting our hybrid workforce. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment that values professional growth.
Our ideal candidate thrives in fast-paced settings, possesses exceptional communication skills, and embraces technology to streamline operations. This role is perfect for detail-oriented professionals who excel at multitasking and building positive relationships.
Responsibilities
- Manage all incoming calls, emails, and virtual inquiries with professionalism and efficiency
- Coordinate office operations including scheduling, meeting room bookings, and supply inventory
- Assist with onboarding new employees and visitors with seamless check-in processes
- Maintain digital and physical records using our integrated management systems
- Support HR and administrative teams with document preparation and data entry
- Act as primary liaison between remote staff and on-site personnel
- Implement office safety protocols and ensure compliance with company policies
Qualifications
- Minimum 2 years of receptionist or administrative experience
- Proficiency in Microsoft Office Suite and video conferencing tools
- Exceptional written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Strong organizational skills with attention to detail
- Experience with CRM systems and scheduling software
- Proven problem-solving abilities and customer service focus
- Flexibility to work hybrid schedule (3 days in-office, 2 remote)