Job Description
Are you a motivated individual looking to launch a successful career in customer service? Charlotte Professional Solutions is currently hiring a Front Desk Receptionist with Paid Training opportunities available for qualified candidates. Join a vibrant team where you will be the face of our company, managing front desk operations and ensuring a welcoming environment for all visitors.
We are looking for self-starters who are eager to learn and grow. Our paid training program is designed to equip you with the skills necessary to excel in a professional administrative role. If you have a professional demeanor and a passion for helping others, we want to hear from you.
Responsibilities
- Greet and welcome guests and visitors in a professional and courteous manner.
- Answer, screen, and forward incoming phone calls in a timely and efficient manner.
- Manage front desk operations including sign-in procedures and mail distribution.
- Schedule appointments and maintain the company calendar.
- Assist with general administrative tasks and data entry as needed.
- Resolve customer inquiries and escalate complex issues to management.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a receptionist or customer service role is a plus, but not required.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced office environment.