Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Louisville Premier Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment. If you excel at creating exceptional first impressions and thrive in a dynamic healthcare setting, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EHR system
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments and coordinate with healthcare providers
- Verify insurance information and collect co-pays
- Maintain organized reception area and manage office supplies
- Assist with patient registration forms and documentation
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- Minimum 1 year experience in customer service or reception role
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Flexibility to work occasional evenings/weekends as needed