Job Description
Join our dynamic healthcare team as a Front Desk Receptionist where we provide all necessary equipment to ensure your success! At Durham Health Partners, we value professionalism and invest in our staff with modern tools and resources. Enjoy a supportive environment in a state-of-the-art facility while serving our diverse patient community. This role offers growth opportunities and comprehensive benefits including health insurance, paid time off, and retirement plans.
Responsibilities
- Manage patient check-in/out processes using provided tablets and scheduling software
- Answer multi-line phones with professional courtesy and transfer calls appropriately
- Maintain organized patient records using electronic health record (EHR) systems
- Coordinate with clinical staff to ensure seamless patient flow
- Process insurance verifications and collect co-pays using our POS equipment
- Manage office inventory of supplies and equipment
- Represent the company with exceptional customer service at all times
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with office equipment (computers, printers, scanners) provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and HIPAA compliance
- Reliable transportation to our Durham location