Job Description
Make Your Mark as Our Front Desk Receptionist
Welcome to Apex Corporate Solutions, where we are redefining the standard of excellence in administrative support. We are currently seeking a highly organized, personable, and professional Front Desk Receptionist to join our dynamic team in downtown Detroit.
As the face of our company, you will play a pivotal role in shaping the first impression for our clients and partners. If you thrive in a fast-paced environment and possess a passion for customer service, we want to meet you.
What You Will Do
- Professional Greeting: Welcome guests and clients with a warm, professional demeanor, ensuring they feel valued immediately.
- Phone Operations: Manage a high volume of incoming calls, routing them efficiently to the appropriate departments while taking accurate messages.
- Mail & Distribution: Sort, scan, and distribute incoming mail and packages with meticulous attention to detail.
- Calendar Management: Assist in scheduling meetings, coordinating conference rooms, and managing executive calendars.
- Administrative Support: Provide general office support, including data entry, filing, and preparing meeting documentation.
- Visitor Management: Sign in visitors, issue visitor badges, and coordinate with staff for security protocols.
Responsibilities
- Greet and welcome visitors to the office in a friendly and professional manner.
- Answer, screen, and forward incoming phone calls to ensure efficient communication.
- Manage the reception area to ensure it is clean, organized, and fully stocked with supplies.
- Handle incoming and outgoing mail, ensuring timely distribution.
- Schedule appointments and maintain the company calendar.
- Assist with basic data entry and maintaining digital filing systems.
- Support other administrative duties as needed to ensure smooth office operations.
Qualifications
- Previous experience as a Receptionist or in a similar administrative role is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Strong organizational skills with the ability to multitask effectively.
- Professional appearance and a positive attitude.
- Ability to work independently with minimal supervision.