Job Description
Welcome to Buffalo Health & Wellness Center, where we are dedicated to providing exceptional care to our community. We are currently seeking a professional and friendly Front Desk Receptionist to join our dynamic team in Buffalo, NY. This role is perfect for a detail-oriented individual who thrives in a fast-paced environment and is eager to make a positive first impression on our patients and visitors.
As a key member of our administrative team, you will be the face of our organization. We offer a supportive work environment, competitive benefits, and opportunities for professional growth. If you have excellent communication skills and a passion for customer service, we want to hear from you.
Responsibilities
- Manage the front desk operations, ensuring a welcoming and professional environment for all visitors and clients.
- Answer incoming calls, screen and route them appropriately, and take accurate messages.
- Handle incoming and outgoing mail, including courier services and packages.
- Perform data entry, maintain patient records, and update scheduling systems with precision.
- Assist with billing inquiries, insurance verification, and payment processing as needed.
- Coordinate with medical staff and management to ensure seamless office operations.
Qualifications
- High school diploma or GED required; additional receptionist or administrative training is a plus.
- Proven experience as a Front Desk Receptionist or in a similar administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
- Excellent verbal and written communication skills with a professional phone manner.
- Strong organizational skills with the ability to multitask in a busy office setting.