Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Phoenix Premier Medical Group. We're seeking a charismatic professional to be the first point of contact for our patients, delivering exceptional service while managing a fast-paced environment. Enjoy a supportive culture with growth opportunities and comprehensive benefits package.
Responsibilities
- Greet and assist patients with check-in/out procedures
- Manage multi-line phone system with professional etiquette
- Schedule appointments using EMR software (Epic experience preferred)
- Collect and verify insurance information
- Maintain accurate patient records and confidentiality
- Coordinate with clinical staff for seamless patient flow
- Handle administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years customer service/reception experience
- Proficiency in Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge
- Positive attitude and problem-solving mindset