Job Description
Join our award-winning healthcare team at Sunset Plaza Medical Center as a Front Desk Receptionist! We're seeking a dynamic professional to be the first point of contact for our patients and visitors. This pivotal role combines exceptional customer service with administrative excellence in a state-of-the-art facility. Enjoy competitive benefits, growth opportunities, and a supportive work environment in the heart of Los Angeles.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer multi-line phone system with professionalism
- Schedule appointments using advanced practice management software
- Maintain accurate patient records and confidential information
- Coordinate with medical staff to ensure smooth patient flow
- Process insurance verification and billing inquiries
- Assist with patient registration and documentation
Qualifications
- Minimum 2 years experience in front desk/reception role
- Proficiency with medical scheduling software (e.g., Epic, Athenahealth)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced healthcare environment
- Basic knowledge of medical terminology and HIPAA compliance
- High school diploma or equivalent required