Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Riverside Medical Center! We're seeking a polished professional to be the first point of contact for patients and visitors. This role combines exceptional customer service with administrative precision in a fast-paced environment. Enjoy competitive benefits, growth opportunities, and a supportive culture dedicated to excellence.
Responsibilities
- Manage patient check-in/out processes with accuracy and warmth
- Handle multi-line phone systems and schedule appointments
- Process insurance verification and maintain electronic health records
- Coordinate with clinical staff for seamless patient flow
- Manage office supplies and inventory
- Prepare correspondence and maintain filing systems
- Uphold strict HIPAA compliance standards
Qualifications
- High school diploma or equivalent required
- 2+ years front desk or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and multitasking abilities
- Strong organizational skills with attention to detail
- Ability to remain calm under pressure
- Basic medical terminology knowledge preferred
- Professional appearance and positive attitude