Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Jacksonville! We're seeking a polished professional to deliver exceptional patient experiences while managing our bustling front office. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your administrative skills shine.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Answer multi-line phone systems and triage calls to appropriate departments
- Maintain accurate patient records using our EMR system
- Coordinate appointment scheduling and calendar management
- Process insurance verification and collect co-pays
- Assist with medical billing documentation
- Support office inventory management and supply ordering
Qualifications
- Minimum 2 years front desk/reception experience in healthcare setting
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced environment
- Professional appearance and customer service mindset
- High school diploma or equivalent required