Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at Green Valley Medical Center. We're seeking a polished Front Desk Receptionist to deliver exceptional customer service while managing a busy front desk in our state-of-the-art facility. This role offers growth opportunities within our expanding network of healthcare providers.
Our ideal candidate thrives in fast-paced environments and possesses exceptional communication skills. You'll handle patient check-ins, manage appointment schedules, and maintain accurate records while representing our commitment to compassionate care. We offer competitive benefits including health insurance, retirement plans, and paid time off.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer multi-line phone system and route calls appropriately
- Schedule and confirm patient appointments using EMR software
- Collect and verify insurance information and co-pays
- Maintain accurate patient records and confidentiality
- Coordinate with medical staff to ensure smooth clinic flow
- Assist with patient registration forms and documentation
Qualifications
- High school diploma or equivalent required
- Minimum 2 years front desk/reception experience
- Proficiency in EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic knowledge of medical terminology
- Ability to work in a fast-paced healthcare environment
- Positive attitude and customer-focused mindset