Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with comprehensive paid training! We're seeking a warm, professional individual to be the first point of contact for patients at our state-of-the-art Charlotte clinic. No prior experience required – we provide 4 weeks of paid training covering our advanced scheduling software, patient protocols, and customer service excellence. Enjoy competitive benefits, career advancement opportunities, and a supportive team environment in one of Charlotte's fastest-growing medical practices.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer multi-line phone system and schedule appointments using Epic EHR software
- Verify insurance coverage and collect co-payments accurately
- Maintain organized patient records and confidential information
- Coordinate with clinical staff to ensure seamless patient flow
- Process incoming mail and manage office supplies inventory
- Assist with light administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation and communication skills
- Ability to multitask in a fast-paced medical environment
- Proficiency with Microsoft Office Suite (Word, Excel)
- Detail-oriented with excellent organizational abilities
- Professional appearance and positive demeanor
- Willingness to complete paid training program (4 weeks)
- Basic computer literacy and typing skills (30+ WPM preferred)