Job Description
Join our award-winning medical practice in Nashville's vibrant healthcare district! We're seeking a polished Front Desk Receptionist to be the first point of contact for patients and visitors. This role combines exceptional customer service with administrative precision in a state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and a supportive team environment. If you thrive in fast-paced settings and value making meaningful first impressions, apply today!
Responsibilities
- Manage patient check-in/out process using Epic EMR system
- Handle multi-line phone system with professional call routing
- Coordinate patient appointments and maintain calendar systems
- Process insurance verifications and collect co-pays
- Prepare and distribute daily correspondence
- Maintain clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- Minimum 2 years medical front desk experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional interpersonal communication skills
- Ability to multitask in high-volume environments
- Basic medical terminology knowledge
- Strong attention to detail and accuracy
- Professional appearance and demeanor