Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Healthcare Solutions. We're seeking a polished professional to create exceptional first impressions for our patients while supporting a fast-paced medical practice. This role offers competitive compensation, comprehensive benefits, and growth opportunities in one of Lincoln's most respected healthcare facilities.
Responsibilities
- Manage patient check-in/out processes with accuracy and efficiency
- Handle multi-line phone system and schedule appointments using EMR software
- Collect and verify insurance information for all new patients
- Maintain clean, organized reception area and manage office supplies
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and maintain accurate financial records
- Resolve patient inquiries with exceptional customer service
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years customer service or administrative experience
- Proficiency with Microsoft Office Suite and EMR systems (Epic a plus)
- Strong communication and conflict resolution skills
- Ability to multitask in a high-pressure medical environment
- Attention to detail with financial transactions
- Basic medical terminology knowledge required
- Flexibility to work occasional weekends or holidays