Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors! Premier Healthcare Solutions is seeking a polished Front Desk Receptionist to deliver exceptional customer service in our state-of-the-art Richmond facility. This full-time role offers competitive pay, comprehensive benefits, and growth opportunities in a supportive environment.
As the face of our practice, you'll manage daily operations with precision and warmth. We value professionalism, attention to detail, and a passion for patient care. If you thrive in fast-paced settings and want to make a difference, apply today!
Responsibilities
- Manage patient check-in/out procedures using EMR systems
- Answer multi-line phones and route calls to appropriate departments
- Schedule appointments and maintain accurate calendars
- Collect and verify insurance information
- Process payments and maintain financial records
- Prepare correspondence and administrative documents
- Coordinate office supplies and equipment inventory
- Assist with patient registration forms and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk/reception experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology
- Proficient in Microsoft Office Suite