Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Houston Premier Medical Group! We're seeking a polished professional to be the first point of contact for our patients in a state-of-the-art facility. This full-time role offers competitive compensation, comprehensive benefits, and career growth opportunities in one of America's fastest-growing cities. If you thrive in fast-paced environments and excel at creating exceptional first impressions, apply today to become an integral part of our patient-centered practice.
Responsibilities
- Manage patient check-in/check-out processes using Epic EMR system
- Coordinate multi-specialty appointments and schedule optimization
- Handle insurance verification and billing documentation
- Maintain secure patient records and HIPAA compliance
- Resolve patient inquiries with empathy and professionalism
- Coordinate with clinical staff for seamless patient flow
- Process payments and manage daily reconciliation
Qualifications
- Minimum 2 years medical front desk experience required
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Strong organizational abilities with attention to detail
- Valid Texas driver's license and reliable transportation
- Bilingual (English/Spanish) strongly preferred
- Ability to work flexible hours including Saturdays
- Basic knowledge of medical terminology