Job Description
Join our dynamic healthcare team as a Front Desk Receptionist and be the welcoming face of our Lincoln clinic! We're seeking a professional, energetic individual to manage patient check-ins, handle scheduling, and ensure seamless office operations. This full-time role offers competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment.
As a key member of our administrative team, you'll directly impact patient experiences while working alongside dedicated healthcare professionals. We value professionalism, attention to detail, and exceptional customer service. If you're ready to build a rewarding career in healthcare administration, apply today!
Responsibilities
- Manage patient check-ins, verify insurance information, and collect co-pays
- Coordinate appointment scheduling and maintain accurate calendars
- Answer multi-line phones, route calls, and take detailed messages
- Process incoming/outgoing mail and manage office supplies inventory
- Assist with patient registration forms and electronic health records
- Maintain clean, organized reception area and waiting spaces
- Coordinate with clinical staff for smooth patient flow
Qualifications
- High school diploma or equivalent required; college preferred
- 1+ years customer service or front desk experience
- Proficiency with Microsoft Office Suite and scheduling software
- Strong verbal communication and multitasking abilities
- Professional demeanor with polished phone etiquette
- Ability to handle confidential information with discretion
- Flexibility to work occasional evenings/weekends as needed