Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Toledo, OH! We're seeking a polished professional to serve as the first point of contact for patients and visitors. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your contribution makes a tangible difference. Apply today and become part of our patient-centered legacy!
Responsibilities
- Manage patient check-in/out processes efficiently with EMR software
- Handle incoming calls and route inquiries to appropriate departments
- Schedule appointments and coordinate calendars for medical staff
- Maintain accurate patient records and confidentiality protocols
- Assist with insurance verification and billing documentation
- Process payments and manage daily cash reconciliation
- Support administrative tasks like supply inventory management
- Uphold exceptional customer service standards at all touchpoints
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years experience in medical or professional reception
- Proficiency in EMR systems (e.g., Epic, Cerner) and MS Office
- Exceptional communication and multitasking abilities
- Strong attention to detail with record-keeping accuracy
- Ability to maintain HIPAA compliance and patient confidentiality
- Professional demeanor with conflict resolution skills
- Flexibility to work occasional evenings/weekends as needed