Job Description
Join our award-winning medical practice as a Front Desk Receptionist and be the first point of contact for patients seeking exceptional care. We're looking for a polished professional to create warm, welcoming experiences while managing complex administrative operations. This role offers competitive compensation, comprehensive benefits, and growth opportunities in Sacramento's top healthcare network.
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Handle multi-line phone systems with exceptional etiquette and professionalism
- Coordinate appointment scheduling and calendar management for 15+ providers
- Process insurance verification and collect co-payments accurately
- Maintain organized patient records and confidential information
- Collaborate with clinical staff to ensure seamless patient flow
- Assist with light clerical tasks including filing and correspondence
Qualifications
- Minimum 2 years of front desk or administrative experience
- Proficiency with EMR systems (Epic or similar preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail with high accuracy in data entry
- Ability to multitask in fast-paced healthcare environment
- Professional demeanor with conflict resolution abilities
- High school diploma or equivalent required
- Bilingual English/Spanish highly desirable