Job Description
Join our dynamic healthcare team as a Front Desk Receptionist where all equipment is provided – no need to bring your own! We're seeking a polished professional to be the first point of contact for our valued patients and visitors. Enjoy a modern workspace with top-tier technology, comprehensive training, and a supportive environment focused on excellence. Albuquerque Wellness Center offers competitive benefits, growth opportunities, and a chance to make a meaningful impact in our community.
Responsibilities
- Manage patient check-in/out processes using our provided electronic health record system
- Answer multi-line phones with exceptional professionalism and route inquiries appropriately
- Coordinate appointment scheduling and maintain accurate calendars
- Process insurance verifications and collect co-pays using our provided POS system
- Assist with patient registration and update electronic records using provided tablets
- Maintain a clean, organized reception area with supplied equipment
- Collaborate with clinical staff using our internal communication tools
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year front desk or customer service experience
- Proficiency with office equipment (provided: multi-line phones, scanners, printers)
- Strong computer skills including MS Office Suite and EHR systems
- Exceptional communication and interpersonal abilities
- Detail-oriented with accurate data entry skills
- Ability to multitask in a fast-paced environment
- Spanish bilingual proficiency highly desirable