Job Description
Join our award-winning team at Premier Healthcare Group as an immediate hire Front Desk Receptionist! Be the welcoming face of our state-of-the-art medical facility, where you'll create exceptional patient experiences while supporting critical administrative functions. This is a rare opportunity to launch your healthcare career in a dynamic environment with rapid advancement potential.
We're seeking a polished professional who thrives in fast-paced settings and embodies our commitment to compassionate care. Enjoy competitive pay, flexible scheduling, and the chance to work alongside industry leaders—all while making a tangible impact in Albuquerque's healthcare community.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate multi-line phone systems and route communications accurately
- Maintain electronic health records (EHR) with precision and confidentiality
- Schedule appointments across multiple departments using advanced software
- Process insurance verifications and collect co-payments
- Prepare correspondence and reports for clinical leadership
- Oversee reception area inventory and equipment maintenance
- Train new staff on front desk protocols
Qualifications
- Minimum 1 year customer service or receptionist experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional verbal/written communication skills in English/Spanish
- Ability to multitask in high-pressure medical environments
- Knowledge of HIPAA compliance and patient privacy protocols
- Strong attention to detail with financial transaction handling
- Flexible availability including evenings/weekends if required
- Basic medical terminology certification preferred