Job Description
Join our dynamic team at St. Louis Healthcare Center as a Front Desk Receptionist and make a first impression that lasts! We're seeking a professional, energetic individual to manage our front desk operations with exceptional customer service. This full-time position offers immediate start opportunities for motivated candidates ready to contribute to a fast-paced healthcare environment. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture.
Responsibilities
- Manage incoming calls, emails, and visitor inquiries with professionalism
- Schedule appointments and maintain accurate patient records
- Process registrations, insurance verifications, and billing documentation
- Coordinate with medical staff to ensure seamless patient flow
- Maintain a clean, organized reception area
- Assist with administrative tasks including filing and data entry
- Resolve patient concerns promptly and escalate complex issues
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Excellent communication and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to remain calm under pressure in healthcare settings
- Basic medical terminology knowledge preferred
- Valid Missouri driver's license (if required for errands)