Job Description
Join our dynamic healthcare team in Baton Rouge as a Front Desk Receptionist! We provide all necessary equipment including modern office technology, ergonomic furniture, and professional uniforms. Enjoy a supportive environment where you'll be the first point of contact for patients and visitors. MediTech Solutions offers competitive benefits, growth opportunities, and a commitment to work-life balance. If you're passionate about exceptional customer service and administrative excellence, apply today to become part of our award-winning healthcare network.
Responsibilities
- Manage incoming calls, emails, and patient inquiries with exceptional professionalism
- Coordinate patient appointments and maintain accurate scheduling systems
- Operate office equipment including phones, printers, and specialized medical reception software
- Process patient registrations, insurance verification, and administrative paperwork
- Maintain a clean, organized, and welcoming reception area
- Collaborate with clinical staff to ensure seamless patient flow
- Assist with inventory management of office supplies and reception equipment
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of front desk or customer service experience in healthcare setting
- Proficiency in Microsoft Office Suite and electronic medical records systems
- Exceptional communication and interpersonal skills with multilingual ability a plus
- Strong organizational abilities with attention to detail
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology