Job Description
Join our award-winning healthcare team at Nashville Medical Center as a Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for our patients and visitors. Enjoy a supportive environment, comprehensive benefits, and opportunities for growth in one of Nashville's leading medical facilities. If you're passionate about patient care and thrive in dynamic settings, apply today to start your rewarding career journey!
Responsibilities
- Welcoming patients/visitors with exceptional professionalism and managing check-in/out processes
- Scheduling appointments efficiently via electronic health records system
- Handling multi-line phone system with courteous call routing and message taking
- Processing insurance verifications and maintaining accurate patient records
- Coordinating with clinical staff to ensure seamless patient flow
- Managing office supplies inventory and maintaining reception area aesthetics
- Assisting with billing inquiries and payment processing
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in EHR systems (Epic/Meditech) and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail and HIPAA compliance knowledge
- Tennessee driver's license and reliable transportation