Job Description
Join our dynamic team at Memphis Healthcare Partners as a Front Desk Receptionist with flexible hours! We offer a supportive environment where your professionalism directly impacts patient experiences. Enjoy competitive pay, comprehensive benefits, and the freedom to balance work with life through our adaptable scheduling options. Be the first point of contact for our valued patients while growing your administrative career in Memphis' thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Handle multi-line phone systems and schedule appointments using advanced software
- Maintain accurate patient records and confidential documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Process insurance verifications and collect co-pays
- Assist with facility management (supply inventory, mail distribution)
- Resolve patient inquiries with exceptional customer service
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings/weekends based on operational needs
- Basic medical terminology knowledge required