Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Medical Group! We're seeking a polished professional to be the first point of contact for our patients in our state-of-the-art Columbus facility. This is a rare opportunity to grow your administrative career in a supportive, patient-centered environment with competitive benefits and advancement opportunities.
As the face of our practice, you'll create exceptional first impressions while managing critical administrative functions. We offer comprehensive training, flexible scheduling, and a collaborative culture that values work-life balance.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone system and triage calls to appropriate departments
- Maintain electronic health records (EHR) and patient confidentiality
- Process insurance verifications and collect co-pays efficiently
- Coordinate appointment scheduling and manage provider calendars
- Assist with medical billing documentation and coding support
- Prepare patient charts and maintain organized filing systems
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proficiency in EHR systems (Epic or Meditech preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail and multi-tasking abilities
- Basic knowledge of medical terminology and insurance protocols
- Professional demeanor with customer service excellence
- Ability to work flexible hours including occasional weekends