Job Description
Join our award-winning healthcare team as the first point of contact for our patients! We're seeking a polished Front Desk Receptionist to deliver exceptional experiences at our state-of-the-art Reno facility. Enjoy a supportive environment with growth opportunities, comprehensive benefits, and competitive compensation.
Why You'll Love Working Here: Modern facility, health/dental/vision insurance, 401k matching, paid time off, and ongoing professional development.
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Handle multi-line phone systems and schedule appointments
- Process insurance verifications and collect payments
- Maintain accurate patient records in EMR systems
- Coordinate with clinical teams for seamless patient flow
- Prepare correspondence and maintain reception area
- Assist with administrative projects as needed
Qualifications
- Minimum 1 year reception or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and multitasking skills
- Ability to remain calm in fast-paced environments
- Basic knowledge of medical terminology
- High school diploma or equivalent required
- Valid driver's license and reliable transportation