Job Description
Welcome to Premier Corporate Services, where we pride ourselves on providing exceptional administrative support to our clients. We are currently seeking a dynamic and professional Front Desk Receptionist to join our team in the heart of Charlotte, NC. If you have a passion for customer service and thrive in a fast-paced environment, we want to meet you!
In this role, you will be the first point of contact for our company, ensuring a welcoming and efficient experience for all visitors and clients. You will play a crucial role in maintaining our company's professional image and operational flow.
Responsibilities
- Visitor Management: Greet and welcome guests warmly, manage the reception area, and direct visitors to the appropriate personnel.
- Phone Operations: Answer and screen incoming calls professionally, take accurate messages, and route calls to the correct extensions.
- Mail & Distribution: Receive, sort, and distribute incoming mail and packages efficiently to department heads.
- Scheduling: Assist with calendar management, meeting room bookings, and scheduling appointments as needed.
- Administrative Support: Perform general clerical duties, including filing, data entry, and maintaining office supplies inventory.
- Customer Relations: Address client inquiries and concerns promptly and professionally to ensure high satisfaction levels.
Qualifications
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Professionalism: Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Appearance: Professional appearance and demeanor.
- Education: High school diploma or equivalent required.