Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and become the first point of contact for patients and visitors. We're seeking a polished professional with exceptional communication skills to manage our busy reception area. You'll handle appointment scheduling, patient check-ins, and ensure seamless operations while maintaining a welcoming environment. This role offers growth opportunities in a supportive workplace with competitive benefits and flexible scheduling.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Coordinate appointment scheduling and calendar management
- Answer and direct incoming calls to appropriate departments
- Maintain accurate patient records and confidential information
- Assist with administrative tasks including filing and data entry
- Resolve patient inquiries with empathy and professionalism
- Collaborate with healthcare teams to ensure smooth operations
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in office software (MS Office Suite)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Experience with electronic health records (EHR) systems preferred
- Professional appearance and positive demeanor