Job Description
Join our dynamic healthcare team as a Front Desk Receptionist at Premier Healthcare Solutions! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers a competitive salary, comprehensive benefits package, and a supportive environment where you'll thrive. If you're passionate about exceptional customer service and want to make a difference in our community, apply today!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and call routing
- Maintain accurate patient records and electronic health documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Handle financial transactions and insurance verification
- Uphold HIPAA compliance and confidentiality standards
- Assist with administrative tasks including filing and correspondence
- Resolve patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Healthcare familiarity or medical terminology knowledge a plus
- Positive attitude with problem-solving aptitude