Job Description
Are you a polished professional with a passion for exceptional customer service? Premier Healthcare Solutions is seeking a dynamic Front Desk Receptionist to be the welcoming face of our state-of-the-art medical facility in Durham, NC. Join our award-winning team where your organizational skills and warm demeanor will directly impact patient experiences. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in one of North Carolina's most vibrant communities. Apply today and start your rewarding career journey!
Responsibilities
- Manage high-volume incoming calls and patient inquiries with exceptional professionalism
- Coordinate patient appointments and maintain accurate scheduling systems
- Perform administrative tasks including data entry, filing, and document management
- Assist with patient check-in/check-out procedures and insurance verification
- Maintain a clean, organized reception area and manage office supplies inventory
- Collaborate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with strict HIPAA compliance
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years experience in customer service or front desk administration
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Professional appearance and courteous demeanor
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of medical terminology (preferred)