Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Pacific Coast Medical Group. We're seeking a dynamic professional to be the first point of contact for our patients in our state-of-the-art San Diego facility. This role offers competitive compensation, comprehensive benefits, and growth opportunities within a supportive environment.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and compassion
- Handle multi-line phone system and schedule appointments using Epic EMR software
- Verify insurance eligibility and collect co-payments accurately
- Maintain organized patient records and confidential information
- Coordinate with clinical staff to ensure seamless patient flow
- Process billing inquiries and resolve patient concerns
Qualifications
- Minimum 2 years medical front desk experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Professional appearance and customer-focused attitude
- High school diploma or equivalent required