Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in the heart of Manhattan! We're urgently seeking a polished professional to serve as the first point of contact for our prestigious practice. This is your chance to shine in a dynamic environment where exceptional customer service meets cutting-edge healthcare.
As the face of our clinic, you'll create memorable patient experiences while handling critical administrative functions. We offer competitive compensation, comprehensive benefits, and a collaborative culture that values growth. Don't miss this opportunity to launch or advance your career in one of NYC's most desirable locations!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Handle multi-line phone system, schedule appointments, and coordinate calendars
- Process insurance verifications and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Manage front desk operations and maintain a pristine reception area
- Process payments and manage financial transactions
- Resolve patient inquiries with professionalism and discretion
Qualifications
- Minimum 2 years of front desk or customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong organizational skills and attention to detail
- Professional appearance and demeanor
- Knowledge of medical terminology preferred