Job Description
Join our award-winning medical team as a Front Desk Receptionist and become the first point of contact for our valued patients. We're seeking a dynamic professional to deliver exceptional customer service while managing daily administrative operations. This immediate-hire position offers competitive compensation, comprehensive benefits, and growth opportunities in a state-of-the-art healthcare facility. If you're passionate about creating positive patient experiences and thrive in a fast-paced environment, apply today to start your career with us!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Handle multi-line phone system and schedule appointments using EMR software
- Process insurance verifications and maintain accurate patient records
- Coordinate with clinical staff to ensure smooth patient flow
- Manage office inventory and ordering of supplies
- Resolve patient inquiries with professionalism and discretion
- Maintain a clean and welcoming reception area
Qualifications
- Minimum 1 year experience in medical front desk or customer service role
- Proficiency with EMR systems (Epic or Cerner preferred)
- Exceptional communication and multitasking abilities
- Strong attention to detail in record-keeping tasks
- Ability to work flexible shifts including occasional weekends
- Bilingual (English/Spanish) fluency required
- Basic knowledge of medical terminology and HIPAA compliance