Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Lubbock! We're seeking a polished professional to deliver exceptional patient experiences while managing our bustling front office. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your administrative expertise truly matters.
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Handle multi-line phone systems and triage calls appropriately
- Schedule appointments using Epic EMR system
- Process insurance verifications and collect co-pays
- Maintain accurate patient records and confidentiality
- Coordinate with clinical teams for seamless patient flow
- Assist with office inventory and supply management
Qualifications
- High school diploma or equivalent required
- Minimum 2 years front desk/reception experience
- Proficiency with Microsoft Office Suite
- Strong customer service orientation
- Ability to multitask in fast-paced environments
- Basic medical terminology knowledge preferred
- Flexibility to work occasional weekends