Job Description
Join our dynamic healthcare team as a Front Desk Receptionist with flexible scheduling options! At Santa Ana Wellness Center, we value work-life balance and offer part-time roles with adaptable hours to fit your lifestyle. As the first point of contact, you'll create exceptional patient experiences while supporting our administrative operations. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions make a real difference.
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining HIPAA compliance
- Handle multi-line phone systems with professionalism and empathy
- Schedule appointments and coordinate calendars for medical providers
- Process insurance verifications and collect co-payments accurately
- Maintain organized patient records using electronic health systems
- Assist with medical supply inventory and basic office duties
- Resolve patient inquiries promptly and escalate complex issues appropriately
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication skills with multi-lingual abilities preferred
- Strong organizational abilities with attention to detail
- Ability to work independently and as part of a collaborative team
- Flexibility to work evenings/weekends as needed
- Healthcare or medical office experience highly desirable